I have been using Stripe as a small business for a few years now and cannot understand the recent negative reviews, this company is very professional with excellent and fast customer service. Providing great support at scale is complex. Find email and contact information for Stripe, including sales, help and support, and media inquiries. Stripe customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The portal provides subscription and billing management features that … Stripe offer services that enable platforms and merchants to run businesses, and to safely conduct online payment transactions. Value 9. Office: 714.626.8813 Toll Free: 877.626.8813 Fax: 714.626.8843 If The User of Website are a Customer, Stripe will generally not collect The Customer's Personal Data directly from The Client The User's agreement with the relevant Stripe User should explain how the Stripe User shares The Client's Personal Data with Stripe, and if The Client of Stripe have questions about this sharing, then The Customer should direct those questions to the Stripe User. Consumers complaining about Stripe most frequently mention customer service, bank account and high risk problems. Jonathan Kuhn on July 10, 2018. Do you have something to say about Stripe? Get in touch and let us know how we can help. Processing - Stripe holds the payment for 2 - 7 days, depending on your country. Close. If you need to reach customer service, please call 1-800-255-0711 or use the form on our contact page. In addition to the email support we already offer, you’ll now be able to reach us via phone or chat from support.stripe.com after logging in. Apart from that, you can also contact the developer team specifically for technical questions in #stripe on Freenode. You can call Stripe at toll free number, write an email, fill out a contact form on their website stripe.com, or write a letter to Stripe, Inc, 185 Berry Street, Suite 550, San Francisco, California, 94107, United States. The customer portal is a secure, Stripe-hosted page that lets your customers manage their subscriptions and billing details. Stripe customer service can help you with any issues you have with Stripe. Customer Service. Lack of customer support, Withholding funds, Very frustrating, Being ripped off, Illegal practices, Stripe is ranked 471 out of 1903 in Financial Services category. If you see any errors in this information, be sure to let GetHuman know. For example, stripe.com collect Personal Data that The User of company services submit to Stripe via online forms and surveys, and when The User contact The Company by email. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Service 9. Contact Videostripe customer service. Rights Reserved, You Are About to Contact PissedConsumer.com, “Someone went into my account and tried to overdraft $6,700 in change”, “To talk about a manger banded me he was being ugly”, “Have not received shipment or any updates”, “My Credit card has been charged by your company and i have no pass business dealing with your company. Stripe doesn’t deserve our business. Today, we’re excited to share that we’re launching free 24×7 phone and chat support for all Stripe users. When I contacted Stripe about this email the customer service agent was quick to point out that the email was a scam and that there was no suspicious activity on my site. Stripe ranks 57th among Payment Processing sites. Stripes® Convenience Stores can be found at locations in Texas, New Mexico and Oklahoma. Typical features include call … [2] Its software allows individuals and businesses to make and receive payments over the Internet. Stripe does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can contact the customer service representative of Stripe calling Stripe's helpline phone numbers. The simplest way to build a subscription and billing management dashboard. In more than 400 Stripes Stores, you can find Laredo Taco Company®, which serves handmade tacos filled with fresh ingredients. Stripe obtains Personal Data about The Client of Stripe from various sources to provide Company's Services and to manage Stripe's' Sites. Live chat with Stripe by following these instructions. Get Stripe news, company info, and media resources. In total, you can communicate with Stripe using 2 different media: chat, web. It offers client and server libraries in React, PHP,.NET, iOS, and other developer platforms as well as pre built integrations for ecommerce software like Shopify, WooCommerce, and NetSuite. I do not recommend, a very bad experience, I made a purchase for 380 USD and the seller did not give me the product, I immediately contacted stripe customer service and they do not have any type of buyer protection, even making the claim the day after the purchase, the purchase could not be canceled in any way, a very bad user experience. Contact Stripe. Its back-end API supports Go, Java, Node.js, PHP, Python, and Ruby. What happened? Customer Service Representative salaries at Stripe can range from $12-$13. Stars and Stripes provides a great deal of information on Stripes.com. It includes queries about billing, account, refunds, stuck payments, disputes, or third-party integrations. I want the charge refunded”, “I need to add my banking info for a fundraiser i set up on facebook asap”, “The system is not recognizing my business address and I don't know what it means when it's asking for a support website”, “I have been waiting for a week for somebody to email me back my money is on reserve I want to cancel my account and get my money”, “Not receiving funds from last weekend sales from my website”. Customer Service software covers any tool designed to help organizations manage multi-channel inbound and outbound communications, including phone, live chat, and email, and resolve customer issues. We’re here to help with any questions or code. With Stripe, adding payments to your platform can be easy. Contact Stripe customer service. I highly recommend using them for a payment service. Customer service is a core component of excellent customer experience (CX). We can usually help ensure a better outcome. Stripe has a consumer rating of 1.28 stars from 136 reviews indicating that most customers are generally dissatisfied with their purchases. Stripe was built for platforms. Will be changing providers. She assured me that I would never receive a email from any other email address besides the @stipe.com extension. Reflective Stripe.com 1316 E Orangethorpe Ave Fullerton, CA 92831 . Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a … Customer Service Apps Integrated with Stripe. Stripe, Inc. and its affiliates (collectively "Stripe", Website and The Company) respect The Customer's privacy. Payments are made weekly with no issues and their fraud protection is very good. Learn more in our. The algorithm is subject to change in future. It matters at every customer touchpoint, and has the power to impact your sales – 52% of U.S. customers have switched providers in the last year because of poor experiences.. Use the right metrics to help you keep tabs on where you are now, where you’re doing well with customers and how you need to improve. Common reasons that people try to call Stripe customer support department include Close Account, Account Access, Dispute a Charge, Trouble Receiving a Payment, Setup Service and other customer service issues. Online payment processing for internet businesses. For general queries, including partnership opportunities, please email info@stripe.com, European payment methods available worldwide, To design and develop an interactive globe, We use cookies to improve your experience and for marketing. Stripe to Offer Banking Services in Deal With Goldman Sachs, Citigroup Shopify, a Stripe customer, will begin offering the service to its merchants early next year Compare Stripe's live chat option, and help-desk. No customer service phone number No customer service phone number. Chatting with Stripe Customer Service. This cost us sales and hurt our relationship with our customers. Use Stripe’s payment platform to accept and process payments online for … We were horrified. Videostripe Customer Service Phone Number +55 214 042 2757, Email, Address This estimate is based upon 1 Stripe Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. Get live expert help now. Stripe shut down our small business’ ability to process credit cards without warning. Stripe is a suite of payment APIs that powers commerce for online businesses of all sizes, including fraud prevention, and subscription management. Access has become one of the biggest differentiators when it comes to customer service and support. Enjoy a $1 one-week trial membership and chat with a live techician now. If you have technical questions, chat live with developers in #stripe on freenode. Onboard customers from 30+ countries, help them accept payments online and in-person, and pay out quickly. This Privacy Policy is provided in a layered format. Stripe payment processor services make everything digital as flexible as possible. Customer service very difficult to find, Non, After you open an account and need help no body will respond, Was easy to get paid, Functionality, Cons: Transfer - Stripe transfers payments directly to … For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Stripe about. What can we help you with. We’d love to talk about how we can work together. Let your customer manage payments through Stripe, or build your own experience from end-to-end. Pros: Customer portal. Manage recurring billing and subscriptions, Pay out globally and facilitate multi-party payments, Let customers accept payments within your platform, Start integrating Stripe’s products and tools. If you'd rather chat with a real person, we partner with a company based on the West Coast that provides tech support experts 24/7. I was scammed and had no protection. Stripe is a technology company based in San Francisco, California. Companies are selected automatically by the algorithm. You can call Videostripe at (833) 444-1087 toll free number, write an email, fill out a contact form on their website videostripe.com. Rather than trying to call Stripe we recommend you tell us what issue you are having and then possibly contact them via chat or web. If The User of Website visit or use Stripe's' Sites, stripe.com may collect Personal Data. The Stripe payment process is simple: Payment - you take payment from the customer either through the app or online through SMS invoicing. Pissed Consumer © 2021 All Locations in Texas, New Mexico and Oklahoma serves handmade tacos filled with ingredients. Get Stripe news, company info, and pay out quickly she assured me that i would never a. 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